 
Arbitration
If all other attempts to resolve a grievance
fail, arbitration offers a simple, economical and practical
procedure, whereby a business and its customer may submit their
dispute to an impartial Arbitration Board selected from a list of
volunteers representing both the businesses and the consumer. This
Board hears both sides of the dispute and renders a decision. This
is a service of the BBC and no remuneration is involved.
We do not Process
- Complaints being handled by
another agency or an attorney.
- Matters having previous judicial
determination.
- Matters involving USED
MERCHANDISE sold in the absence of a warranty.
- Complaints to break a contract
unless fraudulently mis-represented.
- Unwritten complaints.
- Complaints concerning
employer/employee disputes.
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