Benefits for the Consumer

The BBC encourages consumers to CALL FIRST OR INVESTIGATE BEFORE YOU INVEST your hard- earned money. We provide a telephone enquiry service to the consumer so that you may evaluate the reliability of participating business. We provide consumer education to help you make intelligent choices.

The Complaint Processing Service protects the consumer and participating businesses from unethical business practices. After all attempts have been made by both parties and upon receipt of a signed complaint, the BBC will initiate immediate action in an attempt to resolve the problem. In the event that an amicable settlement is not reached promptly, the service of the Arbitration Board will be offered.

How will your Business Benefit?

When consumers call and ask for a referral in a particular business category, Chamber/Better Business Council members will be referred.

• The BBC will encourage consumers to trade with businesses displaying the Chamber/BBC logo and will periodically publish the names of participating members in various Chamber publications.
• The BBC will, in all of its activities, be non-partisan and will attempt to provide thoughtful, honest and reasonable arbitration on behalf of the business as well as the consumer.
• The Chamber provides a distinctive decal to be prominently displayed in stores or office windows and the authority to use the Chamber/BBC’s logo in advertising, offering visible evidence of your support and participation in the BBC.