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Cayman Islands Chamber of Commerce

Department of Tourism & Ministry of Tourism Training

The Ministry and Department of Tourism in partnership with the Aquila are providing free interactive workshops that are internationally recognised.

Spaces are limited so early registration is encouraged. To register visit: aquila.ourcayman.ky

Course descriptions:

  • Vendor Excellence – This workshop helps vendor teams understand the importance of their roles in the success of cruise in their port destination. This half-day workshop gives vendors the tools to deliver excellent service to cruise guests, and to understand how working together enhances the guest experience. After completing this training, participants will receive a certificate, and they will be ready to respond to guests with service excellence.
    • Best for: Vendors & Retail Staff
    • When: 19 or 20 July
    • More information and to register: aquila.ourcayman.ky
      • Note: Registration deadline is 17 July for the 19th of July session and 17 July for the 20th of July session.
  • Product Development: Tours & Guest Experiences –  Your tour products and guest experiences are key to keeping your destination fresh and engaging to cruise lines and their guests. Now more than ever, tour operators and destinations need to reimagine their current experiences and create new ones that respond to today’s trends and expectations. This interactive workshop will teach you how to reimagine and create new tour products and guest experiences that respond to today’s needs, and it will also include other key factors that are necessary for success.
    • Best for: Tour Operators, Attractions Staff, and Experience Providers
    • When: 21 July
    • More information and to register: aquila.ourcayman.ky
      • Note: Registration deadline is 19 July to participate in this workshop.

 

Issued by: Department of Tourism (DoT)