Essentials of Supervision (Part 3): Giving and Receiving Feedback – 25 April 2022
This course is part of the Chamber Training Centre (CTC) Workplace Essentials category.
Whether you are new to the workplace or have decades of experience, the importance of giving and receiving feedback in the workplace cannot be underestimated. When done correctly, delivery of feedback – both positive and constructive – can lead to greater psychological safety, better team performance and improved employee engagement and satisfaction.
Like all leadership skills, the art of giving and receiving feedback can be learned. This 4-hour workshop will teach you how to create an environment where feedback is not only expected, but welcomed, and teach you the skills of what to say and how to say it.
Lorna Murphy is a Personal and Business Coach and Learning & Development specialist with over 20 years of experience in both the public and private sector. With a passion for human development, motivation and success, she has trained in Psychology, Personal and Business Coaching, NLP, Hypnotherapy and Psychotherapy in an academic and practice career spanning more than two decades. Lorna sits on the Board of Directors for CIPCA – The Cayman Islands Professional Coaches Association.
An advocate for Mental Health awareness and the provision of services to support each person’s inner challenges, Lorna seeks to change the perceptions and reduce the stigmas surrounding mental illness.
Lorna has an innate passion for coaching and training, weaving together theories in neuroscience, psychology, coaching and her own diverse personal experience. She tailors each program to encourage others to find their unique purpose and relieve them of their perceived limitations.
Throughout her career she has focused on the importance of implementing structures within the work environment including group and individual training and coaching, motivation, and leadership development whilst imparting the importance of corporate cultural evolution to provide the best possible experience for those working within each company so they can best advocate to their clients.
Cancellations must be received in writing 72 hours prior to the course in order to obtain a refund. No shows will be charged the full amount.
Parking is available in any VISITOR designated parking space.