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More than 100 Receive Isolation Support

In its first week of operation Government’s Isolation Support Call-Centre delivered non-perishable groceries to the homes of 110 individuals forced to quarantine by the COVID-19 pandemic.

The centre which began operating Monday, 25 October, aims to support people who find themselves required to quarantine or isolate suddenly by the Public Health Department.

The programme targets those unable to assist themselves, because they do not own a debit or credit card, lack the financial means to purchase groceries or supplies, or have no-one on Island who can assist them with supplies while they are in isolation.

Those who meet the criteria may contact tel. 946-3530, tel. 1-800-534-3530 (which is toll free) or email: Hours of operation are 9a.m.-4p.m. Monday -Friday and 9a.m.-1p.m. Saturday. Requests received after 3p.m. during the work week and 1p.m. Saturday, will be filled the next working day.  Deliveries take place 5.30-10.30p.m.

Applicants may self-verify that they are in COVID-related isolation by sharing a positive test result or a letter from Public Health. Documentation of positive test results are also sent to Public Health for further verification.

The Isolation Support Centre is coordinated by Hazard Management Cayman Islands, the Government agency responsible for disaster management, in close collaboration with volunteers from the Cayman Islands Cadet Corps, which provides call takers, and the Cayman Islands Red Cross which delivers the groceries.

Private sector partners are Foster’s Supermarket in Grand Cayman and Marketplace in Cayman Brac.

HMCI Preparedness and Planning Officer Teresita Da Silva also sat down with CIGTV to explain the workings of the call centre on Monday. Here is a link to the video.


Submitted by: Government Information Services (GIS, CIG)